TimeTracker supports LDAP user authentication. This allows employees to securely use their company's ID and password instead of requiring employees to define another password that is managed by Openhour.
A typical email is entered as: email@example.com
A typical LDAP username is entered as: jdoe
If your company chooses to use LDAP login for TimeTracker, your TimeTracker Administrator will configure your company's LDAP system to securely share information with TimeTracker. Once configured, the below instructions explain how you log into TimeTracker using your company's credentials.
TimeTracker browser login
Normally, the TimeTracker login screen requests an email address and password. However, if you want to enter your company's LDAP username, you need to tell TimeTracker that you'll be using your Company's login information.
Notice the subtle words "Company Login" to the left of the Login button. Click on the Company Login text.
After clicking "Company login" you will be prompted to enter your company email address. Enter your email address and hit "Save". TimeTracker will use that email address to look-up your LDAP server information.
If successful, the words "Company login" will be replaced by the company name used with your TimeTracker account.
If unsuccessful, you will see the red error message "Invalid company login email". Click on "Company login" again to enter another email address...or to clear out that field. Then hit "Save."
NOTE: You will not be able to login if you see the red text. In this case, you must correct (or clear) the email address you entered on the Company login scren.
TimeTracker Desktop App login
The current versions of the Mac and Windows desktop applications do not allow the user to indicate that the authentication will be via LDAP. Instead, TimeTracker will remain the username associated with the email address, provided you've logged in at least one time via the browser. (After a successful browser login, TimeTracker can identify the username + email)
Then, simply enter your email address and company password, for TimeTracker to seamlessly login using your LDAP credentials.
TimeTracker Extension for Creative Cloud login
To login into TimeTracker in the Adobe Creative Cloud applications using LDAP, simply click on the gear in the upper right corner of the TimeTracker extension. Then click on "Configure company login".
After selecting "Configure Company Login", you'll be presented with a single field to enter your company email. Entering it incorrectly will result in the red message "User Not Found". You can correct the email address, hit clear to erase the contents of the field, or hit cancel to return to the typical login screen.
If you have successfully entered the company email address, the TimeTracker login page will display a green check and your company's name under the Login button. At that point, you can enter your company email and company password to login.
To clear the company login, click on the gear menu item. Then click "Clear" and "Save".